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Frequently Asked Questions



What are the symptoms of Covid that I should look for?

A temperature of 37.8 or above (this is in line with Government guidance)
A loss of or change in taste or smell
A continuous cough.
If your child or anyone in your household has any of these symptome that must NOT come to school. As a family you will all need to isolate and get a test for the person who has symptoms only (see below).
Other than for the above reason, or your child is too unwell to attend school, they should come to school everyday. If you are unsure, please ask the school.

The below information is helpful with regards to symptoms:

Should I send my child to school if they or someone in our household has symptoms?

No is the short answer, all those in the household need to isolate. You need to get the symptomatic person tested. Tests can be got online. New tests are released each day at 10am and 8pm. As long as a negative test is received then isolating can cease and the children can return to school.


How do I get a test?

Tests are released each day at 10am and 8pm and can be booked using this link -

Please do let us know if you are booking a test for someone in your household. Please also let us know if you have trouble booking a test.

We would kindly ask us that you let us know the outcome of the test once the result is received.


What happens should there be a positive case at school?

Should the school be alerted to someone within the school community testing positive, we will contact Public Health and the Local Authority. They will support us in completing a rapid risk assessment to ascertain close contacts and who therefore is directly affected. Following this, all parents will be alerted to the fact there is a positive case in the school but only those directly affected and who need to self-isolate will be told the bubble(s) that are affected. We have kept cross bubble working to an absolute minimum in order to minimise the number of affected bubbles. If your child is deemed close contact, you will be informed and your child will need to isolate for 14 days. The rest of the family do not need to isolate unless anyone in the household develops symptoms. If this is the case all members of the household will need to isolate until the results of the test are obtained and then appropriate action will need to be taken. The person testing positive will need to isolate for 10 days whilst those deemed close contact will need to isolate for 14 days.


How do I ensure my child keeps learning at home?

If your child is isolating due to themselves or a person in the household having symptoms but their class is still open, the teacher will send you a link to work that, as long as the child is well enough, should be completed. This will be a link to an online resource. This, as well as the normal reading, spelling and maths practise (number bonds, times tables etc.) will ensure their learning can continue whilst they are not at school.

Should your child’s bubble close or the whole school have to shut, the children will be sent home with some paper learning but the majority of learning will be done on line via Google Classroom, as was the case during Lockdown. There will also be some live learning where teacher’s in your child’s year group will be teaching them via an online platform such as Zoom, should you and your child wish to get involved in this. This will ensure that learning can continue and progress during this difficult time. Everything that was in place during Lockdown e.g. contact via Class Dojo will also continue. Marking and the assessment of the children's work will continue in the same way as it is during Lockdown.


When can my child return to school?

If your child has been told they need to isolate for 14 days, as long as they have no symptoms or have tested positive during this time they can return to school after this period. If you child has had a positive test and their 10 days isolation has finished, they can return to school as long as they do not still have a temperature. They can return to school with a cough or loss / change of taste or smell but they need to have a normal temperature for 48 hours before returning. 

The below information provides a helpful inforgraphic to illustrate this:

What happens if my child becomes unwell at school with Covid symptoms?

As is normal practise if a child falls ill at school, they will be removed from the classroom and looked after by a member of staff. We do ask that you come to get them as soon as possible. You will be asked to take them home and get a test. You need to take home any siblings and you will also need to pick up any other children you have in other schools so that the whole household goes into isolation. 


Why does there need to be a queueing system and staggered start and finish times?

In order to keep everyone as safe as possible we are trying to reduce contact between children at particular pressure points in the day. These include drop off and collection times. In order to ensure that all children still receive a full education; we have adjusted the timetable and the start and end times to accommodate this. We do ask that parents / carers respect this and work with the school. When queuing and on school site our community respect one another and comply. We will make alternative provision in adverse weather conditions to reduce the need to stand out in this.


Should I wear a mask and social distance?

We would ask that, unless you are exempt, that you do wear a mask when queuing and when on the school site. Children do not need to do this. We would also ask that you social-distance when queuing and when on school site at all times. Please can we also ask that you leave the school site as soon as you have dropped off or picked up your child(ren). Please do not hang around outside the school as this may compromise yours and others safety.

Help and Support



Please follow the link below which provides useful information about agencies and support at this difficult time should you need it:


Top Tips for Parents / Carers


Please click on the links below to see further top tips:

Coronavirus - Books for Children


Please follow the links below to these useful books which helps explain the current situation to children. We thought they might be helpful for you to share should you need to.


Staying Healthy - Information Sheet